Sistema de Bibliotecas Universidad de Santander catalog

Trade marketing : un concepto imprescindible en la interacción fabricante, distribuidor

by Domenech Castillo, Joan.

Material type: Text

Text; Format: print ; Literary form: Not fiction Publisher: Madrid : ESIC ; 2000Availability: Items available for loan: Biblioteca Central UDES- BucaramangaCall number: 658.8 D652t (1).

Lists:

RICARDO ANDRADE DIAZ MARKETING.

Excelencia en el servicio : conozca y comprenda a sus clientes

by Albrecht, Karl | Bradford, Lawrence J.

Material type: Text

Text; Format: print ; Literary form: Not fiction Publisher: Santafé de Bogotá : 3R Editores ; 1998Availability: Items available for loan: Biblioteca Central UDES- BucaramangaCall number: 658.812 A517e (1).

Lists:

Ingeniería Industrial.

Gerencia del servicio : cómo hacer negocios en la nueva economía / Karl Albrecht

by Albrecht, Karl | Zemke, Ron.

Material type: Text

Text; Format: print ; Literary form: Not fiction Publisher: Bogotá : 3R Editores ; 1999Availability: Items available for loan: Biblioteca Central UDES- BucaramangaCall number: 658.812 A517g (3).

Los canales de distribución : cómo las compañías líderes crean nuevas estrategias para servir a los clientes

by Wheeler, Steven | Hirsh, Evan.

Material type: Text

Text; Format: print ; Literary form: Not fiction Publisher: Barcelona : Norma ; 2000Availability: Items available for loan: Biblioteca Central UDES- BucaramangaCall number: 658.84 W322c (3).

CRM para directivos

by Anderson Kristin, Kerr Carol.

Material type: Text

Text; Format: print ; Literary form: Not fiction Publisher: Bogotá : McGraw-Hill ; 2003Availability: Items available for loan: Biblioteca Central UDES- BucaramangaCall number: 658.812 A622c (2).

Fidelización (un paso mas allá de la retención) : el marketing directo, el despliegue crm y la empresa virtual

by Cuesta Fernandez, Félix.

Material type: Text

Text; Format: print ; Literary form: Not fiction Publisher: Madrid : McGraw-Hill ; 2003Availability: Items available for loan: Biblioteca Central UDES- BucaramangaCall number: 658.812 C828f (2).

Lists:

RICARDO ANDRADE DIAZ MARKETING.

Alta fidelidad técnicas e ideas operativas para lograr la lealtad del cliente a través del servicio

by Alcaide Casado, Juan Carlos.

Material type: Text

Text; Format: print ; Literary form: Not fiction Publisher: Madrid : Esic ; 2002Availability: Items available for loan: Biblioteca Central UDES- BucaramangaCall number: 658.812 A511a (1).

No cover image available

Relaciones públicas profesión y práctica

by Otis Baskin, Elizabeth Toth.

Material type: Text

Text; Format: print ; Literary form: Not fiction Publisher: México b: Mc Graw Hill Availability: Items available for loan: Biblioteca Central UDES- BucaramangaCall number: 659.2 R251 (2).

La excelenicia en el servicio

by Albrecht, Karl | Bradford, Lawrence J.

Publisher: Santafé de Bogotá: 3R Editores 1997Availability: Items available for loan: Biblioteca UDES- ValleduparCall number: 658.812 A517e (1).

Value-based pricing : drive sales and boost your bottom line by creating, communicating and capturing customer value / by Harry Macdivitt, Mike Wilkinson.

by Macdivitt, Harry | Wilkinson, Mike, 1953-.

Material type: Text

Text; Format: print ; Nature of contents: biography

; Literary form: Not fiction Language: English Publisher: New York : McGraw-Hill, c2012Online access: table of contents Availability: Items available for loan: Biblioteca Central UDES- BucaramangaCall number: 658.812 M112v (2).

Fidelización de clientes / Juan Carlos Alcaide

by Alcaide, Juan Carlos.

Edition: 2a. ed. act. y amp.Material type: Text

Text; Format: print ; Literary form: Not fiction Language: Spanish Publisher: Madrid ESIC 2015Availability: Items available for loan: Biblioteca Central UDES- BucaramangaCall number: 658.8343 A511f (1).

Lists:

Más allá del customer experience Raúl Amigo

by Amigo, Raúl.

Material type: Article

Article; Format: print ; Literary form: Not fiction Publisher: Bogotá (Colombia) Madrid (España) LID 2016Availability: Items available for loan: Biblioteca UDES- CucutaCall number: 658.812 A543m (1).

		Trade marketing : un concepto imprescindible en la interacción fabricante, distribuidor by Domenech Castillo, Joan. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Madrid : ESIC ; 2000Availability: Items available for loan: Biblioteca Central UDES- BucaramangaCall number: 658.8 D652t (1). Lists: RICARDO ANDRADE DIAZ MARKETING.
		Excelencia en el servicio : conozca y comprenda a sus clientes by Albrecht, Karl \| Bradford, Lawrence J. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Santafé de Bogotá : 3R Editores ; 1998Availability: Items available for loan: Biblioteca Central UDES- BucaramangaCall number: 658.812 A517e (1). Lists: Ingeniería Industrial.
		Gerencia del servicio : cómo hacer negocios en la nueva economía / Karl Albrecht by Albrecht, Karl \| Zemke, Ron. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Bogotá : 3R Editores ; 1999Availability: Items available for loan: Biblioteca Central UDES- BucaramangaCall number: 658.812 A517g (3).
		Los canales de distribución : cómo las compañías líderes crean nuevas estrategias para servir a los clientes by Wheeler, Steven \| Hirsh, Evan. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Barcelona : Norma ; 2000Availability: Items available for loan: Biblioteca Central UDES- BucaramangaCall number: 658.84 W322c (3).
		CRM para directivos by Anderson Kristin, Kerr Carol. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Bogotá : McGraw-Hill ; 2003Availability: Items available for loan: Biblioteca Central UDES- BucaramangaCall number: 658.812 A622c (2).
		Fidelización (un paso mas allá de la retención) : el marketing directo, el despliegue crm y la empresa virtual by Cuesta Fernandez, Félix. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Madrid : McGraw-Hill ; 2003Availability: Items available for loan: Biblioteca Central UDES- BucaramangaCall number: 658.812 C828f (2). Lists: RICARDO ANDRADE DIAZ MARKETING.
		Alta fidelidad técnicas e ideas operativas para lograr la lealtad del cliente a través del servicio by Alcaide Casado, Juan Carlos. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Madrid : Esic ; 2002Availability: Items available for loan: Biblioteca Central UDES- BucaramangaCall number: 658.812 A511a (1).
		No cover image available Relaciones públicas profesión y práctica by Otis Baskin, Elizabeth Toth. Material type: Text; Format: print ; Literary form: Not fiction Publisher: México b: Mc Graw Hill Availability: Items available for loan: Biblioteca Central UDES- BucaramangaCall number: 659.2 R251 (2).
		La excelenicia en el servicio by Albrecht, Karl \| Bradford, Lawrence J. Publisher: Santafé de Bogotá: 3R Editores 1997Availability: Items available for loan: Biblioteca UDES- ValleduparCall number: 658.812 A517e (1).
		Value-based pricing : drive sales and boost your bottom line by creating, communicating and capturing customer value / by Harry Macdivitt, Mike Wilkinson. by Macdivitt, Harry \| Wilkinson, Mike, 1953-. Material type: Text; Format: print ; Nature of contents: ; Literary form: Not fiction Language: English Publisher: New York : McGraw-Hill, c2012Online access: table of contents Availability: Items available for loan: Biblioteca Central UDES- BucaramangaCall number: 658.812 M112v (2).
		Fidelización de clientes / Juan Carlos Alcaide by Alcaide, Juan Carlos. Edition: 2a. ed. act. y amp.Material type: Text; Format: print ; Literary form: Not fiction Language: Spanish Publisher: Madrid ESIC 2015Availability: Items available for loan: Biblioteca Central UDES- BucaramangaCall number: 658.8343 A511f (1). Lists: RICARDO ANDRADE DIAZ ADMINISTRACION, RICARDO ANDRADE DIAZ MARKETING.
		Más allá del customer experience Raúl Amigo by Amigo, Raúl. Material type: Article; Format: print ; Literary form: Not fiction Publisher: Bogotá (Colombia) Madrid (España) LID 2016Availability: Items available for loan: Biblioteca UDES- CucutaCall number: 658.812 A543m (1).

Sistema de Bibliotecas Universidad de Santander

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