Sistema de Bibliotecas Universidad de Santander catalog › Results of search for 'ccl=an:"22626"'

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		La calidad del servicio : a la conquista del cliente by Horovitz, Jacques. Language: SPA Publisher: Santa Fe de Bogotá , Colombia : McGraw-Hill 1994Availability: Items available for loan: Biblioteca UDES- ValleduparCall number: 658.812 H676c (3).
		La Satisfacion Total del Cliente / Horovitz, Jacques by Horovitz, Jacques. Language: Spanish Publisher: Colombia : Mc Graw-Hill 1994Availability: Items available for loan: Biblioteca UDES- ValleduparCall number: 658.812 H676s (1).