Sistema de Bibliotecas Universidad de Santander catalog › Results of search for 'an:"22626"'

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		La satisfacción total del cliente : la estrategia de 25 compañías europeas líderes en calidad de servicios by Horovitz, Jacques \| Jurgens Ponak, Michele. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Madrid : McGraw-Hill ; 1993Availability: Items available for loan: Biblioteca Central UDES- BucaramangaCall number: 658.8 H811s (2). Lists: german vargas, Ingeniería Industrial.
		Los siete secretos del servicio al cliente by Horovitz, Jacques. Material type: Text; Format: print ; Literary form: Not fiction Publisher: Madrid : Prentice Hall ; 2000Availability: Items available for loan: Biblioteca Central UDES- BucaramangaCall number: 658.812 H676s (3). Lists: Ingeniería Industrial.
		La Satisfacción Total del Cliente by Horovitz, Jacques. Language: Spanish Publisher: Colombia : Mc Graw-Hill 1994Availability: Items available for loan: Biblioteca UDES- CucutaCall number: 658.4013 H676s (1).
		La calidad del servicio : a la conquista del cliente by Horovitz, Jacques. Language: SPA Publisher: Santa Fe de Bogotá , Colombia : McGraw-Hill 1994Availability: Items available for loan: Biblioteca UDES- ValleduparCall number: 658.812 H676c (3).
		La Satisfacion Total del Cliente / Horovitz, Jacques by Horovitz, Jacques. Language: Spanish Publisher: Colombia : Mc Graw-Hill 1994Availability: Items available for loan: Biblioteca UDES- ValleduparCall number: 658.812 H676s (1).