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Designing a successful KM strategy : a guide for the knowledge management professional

By: Barnes, StephanieContributor(s): Milton, N. J. (Nick J.)Material type: TextTextLanguage: SPA Publisher: New Jersey: Information today, 2016Description: 200 pagsISBN: 9781573875103Subject(s): Knowledge management | CONOCIMIENTO ADMINISTRATIVO | Organizational learning | APRENDIZAJE ORGANIZACIONAL | Organizational change | CAMBIO ORGANIZACIONAL | Business policy | POLÍTICA EMPRESASDDC classification: 658.4
Contents:
Dedication -- Acknowledgments -- Foreword -- Introduction -- What exactly is knowledge management, and why do we need it? -- The knowledge manager role -- Making the case for a knowledge management strategy -- The ten principles behind your KM strategy -- Identifying the underlying business drivers -- Knowledge management vision and scope -- Critical knowledge areas -- Assessing the current state of KM in your organization -- Knowledge management framework -- Information and content management -- Knowledge management technology -- Change management -- Pilot projects -- Making the business case and determining ROI -- The guerrilla strategy -- A retention-based knowledge management strategy -- Building the implementation team -- Final words -- Appendix A: communication plan template -- About the authors -- Index.
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Item type Current location Collection Call number Copy number Status Date due Barcode Item holds
Libros / General Libros / General Biblioteca UDES- Valledupar
Colección General 658.4 B176d (Browse shelf) Ej.1 Available V08920
Total holds: 0

Includes bibliographical references and index.

Dedication -- Acknowledgments -- Foreword -- Introduction -- What exactly is knowledge management, and why do we need it? -- The knowledge manager role -- Making the case for a knowledge management strategy -- The ten principles behind your KM strategy -- Identifying the underlying business drivers -- Knowledge management vision and scope -- Critical knowledge areas -- Assessing the current state of KM in your organization -- Knowledge management framework -- Information and content management -- Knowledge management technology -- Change management -- Pilot projects -- Making the business case and determining ROI -- The guerrilla strategy -- A retention-based knowledge management strategy -- Building the implementation team -- Final words -- Appendix A: communication plan template -- About the authors -- Index.

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