Juran's quality management and analysis.

By: De Feo, Joseph A [author.]Contributor(s): Gryna, Frank M [author.]Material type: TextTextLanguage: English Edition: Sixth edition / Joseph A. De Feo, Frank M. GrynaDescription: xvi, 736 pages : illustrations ; 24 cmISBN: 0073523445 (hardcover); 9780073523446 (hardcover); 9781259255304 (pbk.); 1259255301 (pbk.)Contained works: Juran, J. M. 1904-2008. Quality planning and analysis | Gryna, Frank M. Juran's quality planning and analysisSubject(s): Quality control | Quality control | CONTROL DE CALIDAD | ASEGURAMIENTO DE LA CALIDAD | CONTROL DE CALIDAD-MÉTODOS ESTADÍSTICOSDDC classification: 658.562 Online resources: More Info
Contents:
1. The Bottom Line: Quality and Business Performance -- 2. Integrating quality into the enterprise strategic plan -- 3. Organizationwide Assessment of Quality -- 4. Improving Quality While Decreasing Cost -- 5. Quality By Design to Increase Sales -- 6. Control of Quality to Maintain Superior Performance -- 7. Business Process Management -- 8. Organizational Roles to Support a Quality Culture -- 9. Creating a Quality Culture -- 10. Inspection, Test, and Measurement -- 11. Understanding Customer Needs -- 12. New Product Development's Role in Designing for Quality -- 13. Managing Quality in Operations-Manufacturing -- 14. Managing Quality in Operations-Service -- 15. Managing the Supply Chain -- 16. Quality Assurance & Audits -- 17. The Role of Statistics and Probability -- 18. Tools for Analyzing Data -- 19. Statistical Tools to Design for Quality -- 20. Tools to Maintain the Control of Quality.
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Item type Current location Collection Call number Copy number Status Date due Barcode Item holds
Libros / General Libros / General Biblioteca Central UDES- Bucaramanga
Colección General 658.562 F26 (Browse shelf) Ej. 1 Available 027014
Total holds: 0

"Earlier editions of this book were written by J.M. Juran, Chairman Emeritus of the Juran Institute, Inc."

Revised edition of: Juran's quality planning and analysis : for enterprise quality / Frank M. Gryna, Richard C.H. Chua, Joseph A. DeFeo. 5th ed. 2007.

"The first five editions of Juran's quality planning and analysis have provided professionals and students with an authoritative exposition on the management processes ... The sixth edition, Juran's quality management and analysis, continues the tradition that has made this a foundational text"--Back cover.

Includes bibliographical references and indexes.

1. The Bottom Line: Quality and Business Performance -- 2. Integrating quality into the enterprise strategic plan -- 3. Organizationwide Assessment of Quality -- 4. Improving Quality While Decreasing Cost -- 5. Quality By Design to Increase Sales -- 6. Control of Quality to Maintain Superior Performance -- 7. Business Process Management -- 8. Organizational Roles to Support a Quality Culture -- 9. Creating a Quality Culture -- 10. Inspection, Test, and Measurement -- 11. Understanding Customer Needs -- 12. New Product Development's Role in Designing for Quality -- 13. Managing Quality in Operations-Manufacturing -- 14. Managing Quality in Operations-Service -- 15. Managing the Supply Chain -- 16. Quality Assurance & Audits -- 17. The Role of Statistics and Probability -- 18. Tools for Analyzing Data -- 19. Statistical Tools to Design for Quality -- 20. Tools to Maintain the Control of Quality.

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