@book{31353, author = {Walton, Donald}, title = {¿Sabe usted comunicarse? : un gerente que no sabe comunicarse no puede tener éxito}, publisher = {McGraw-Hill}, year = {1991}, address = {Colombia :}, note = {Título original: Are you communicating?. You can't manage without it; traduccioN por Silvia Gómez de Jaramillo...[et. al.]} }