Un buen servicio ya no basta : cuatro principios del servicio excepcional al cliente
Material type: TextPublisher: Barcelona : Norma ; 1996Description: 333 pISBN: 958-04-3244-9Subject(s): SERVICIO AL CLIENTE | CALIDAD DEL SERVICIODDC classification: 658.812Item type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode | Item holds |
---|---|---|---|---|---|---|---|---|
Libros / General | Biblioteca Central UDES- Bucaramanga | Colección General | 658.812 B277b (Browse shelf) | Ej. 1 | Available | 007854 |
Total holds: 0
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